Regency Fireplace Products
Hours
Chamber Rating
-
Russell Lowe
Outstanding after sales support. Upon installation of my Regency FG39 the gas flame height would not respond to button push. Justin made a special call out and remedied the problem within 20 minutes. Thanks Justin - great service much appreciated!
Jan 27th, 2023 -
Sally Newton
So disappoint with the lack of service and understanding . I will not be purchasing a Regency heater again!
Nov 19th, 2022 -
Stuart Madden
Big thanks to Justin (Regency Fires) and Tony Raddino (Radtec). We love our Regency fireplace. After looking at many this was the most realistic fireplace. Unfortunately the fan appeared noisy and was replaced twice by the supplier who advised it was dog hair. A call to Justin was all that was needed, he put me in touch with Tony which changed our lives. The fan just needed to be adjusted and now it is super quiet. Thanks Tony you are one of the best service people I have come across. Tony even cleaned the glass. Thanks to you both. Would recommend anyone that needs their fire serviced call Tony he really knows what he is doing.
Nov 18th, 2022 -
Heather
I love my new Regency gas log fire. I have had it now for 3 months and it works wonderfully. It looks great - very authentic.
Nov 13th, 2022 -
James Mcmillan
I spoke with Justin regarding a maintenance issue and he was very helpful, attentive and prompt in finding a solution and an overall pleasure to deal with. Customer service A++
Nov 8th, 2022
Contact Info
- 397997277
Questions & Answers
Q What is the phone number for Regency Fireplace Products?
A The phone number for Regency Fireplace Products is: 397997277.
Q Where is Regency Fireplace Products located?
A Regency Fireplace Products is located at 99 Colemans Rd, Dandenong South, VIC 3175
Q What is the internet address for Regency Fireplace Products?
A The website (URL) for Regency Fireplace Products is: https://www.regency-fire.com.au/?utm_campaign=LocalListings&utm_source=Yext&utm_medium=organic
Q What days are Regency Fireplace Products open?
A Regency Fireplace Products is open:
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Q How is Regency Fireplace Products rated?
A Regency Fireplace Products has a 3.2 Star Rating from 21 reviewers.
Hours
Ratings and Reviews
Regency Fireplace Products
Overall Rating
Overall Rating
( 21 Reviews )Russell Lowe on Google
Outstanding after sales support. Upon installation of my Regency FG39 the gas flame height would not respond to button push. Justin made a special call out and remedied the problem within 20 minutes. Thanks Justin - great service much appreciated!
Sally Newton on Google
So disappoint with the lack of service and understanding . I will not be purchasing a Regency heater again!
Stuart Madden on Google
Big thanks to Justin (Regency Fires) and Tony Raddino (Radtec). We love our Regency fireplace. After looking at many this was the most realistic fireplace. Unfortunately the fan appeared noisy and was replaced twice by the supplier who advised it was dog hair. A call to Justin was all that was needed, he put me in touch with Tony which changed our lives. The fan just needed to be adjusted and now it is super quiet. Thanks Tony you are one of the best service people I have come across. Tony even cleaned the glass. Thanks to you both. Would recommend anyone that needs their fire serviced call Tony he really knows what he is doing.
Heather on Google
I love my new Regency gas log fire. I have had it now for 3 months and it works wonderfully. It looks great - very authentic.
James Mcmillan on Google
I spoke with Justin regarding a maintenance issue and he was very helpful, attentive and prompt in finding a solution and an overall pleasure to deal with. Customer service A++
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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