TV Screen Defender

Apr 22nd, 2023

Apr 17th, 2023

We paid the top class of 65in tv screen protector and the straps spot doesn't fit on our tv model, it cracked immediately. After the design error was pointed out, the merchant refused to answer and reply. If you have an OLED tv wants a screen protector pls help yourself go somewhere else.
Nov 26th, 2021

OMG we're so happy we found this amazing product. Great customer service too. Everyone with kids should invest in one!!! Thanks
Oct 8th, 2021

Had a bad experience with this company. The product I had purchased was sent back to the business as it was too big for au post. The courier company uses text to notify me of a change of delivery, and that is all it said with a link that my phone blocked, and I thought it was a scam. Received a call from the owner of the product that it's returning to the sender. I explained that the address was for parcel collecting address at the post office as I do fly in fly out work in WA, and i have a real residential address to use. The owner didn't know it was for au post, then simply ended the phone call. I tried to contact the business owner back to see what's the go, but there was no response. So it wasn't until I requested a refund through PayPal and a bad review that I thought it was a scam. The owner contacted me back. Offered for me to pay $70.00 to send it back, and I questioned the original freight cost of $30.00. And the owner said prices have changed so I agreed. I then get a follow-up email explaining it's cheaper to $54.62 for freight and to have my account details for a refund of difference and to take down the google review. I declined and said I'm ok it's a tip from me, and I will take the google review down once I receive the product."" THEN I get another lengthy email to take it down immediately. I replied yes I will take it down once I receive the product, and dont contact me again."" To the owner of the business from the start, a simple email saying that there's an option on paying the full freight cost for it to get resent back after the phone call would have been ok. BUT YOU DIDN'T UNTILL I ASKED FOR A REFUND THROUGH PAYPAL WEEKS LATER. YOU PULL THESE STUNTS YOU FACE THE CONSEQUENCES LIKE BAD REVIEWS. I rate this company as a 1 star for the way the business handled my situation.
Jan 15th, 2023