Victoria Banking Services

Understaffed

I had an issue with fraudulent activity in my credit card and Hannah at Bridge Road ANZ was incredibly helpful and sorted it for me on the spot. I had called the customer ... more

A massive thanks to Jane at the Eastland branch. Amazing customer service, super polite and knowledgeable on everything I needed to know. Keep it up, great to know great ... more

I had never heard of Danesh Exchange until I researched money exchanges online. I had only ever used Travelex before. I received Excellent service from Danesh using the ... more

Tellers are lazy and too slow. They are more happy to have personal conversations and not serve customers. This branch needs a complete overhaul of staff.

(Translated by Google) The account opening process is convenient and fast, and the customer service staff is also very patient. The most important thing is that the excha ... more

Had excellent experience at XC exchange Ringwood. The staffs were friendly and patient, they answered all my questions with friendly manners. I highly recommend get your ... more

Both my partner and I received assistance by Quan. He was super friendly and kind. We had a laugh and he made our experience much more enjoyable. He also explained things ... more

What a joke

Absolutely reliable and quick Thank you

Thank you Shalini for cheerfully assisting me with money exchange. Professional, efficient, knowledgeable assistance and answering all my questions its been a pleasure do ... more

Excellent service! Daisy thoroughly explain my options. She is friendly and made me feel at ease during our transaction. Would definitely recommend her.

Went in on Saturday at 12:59pm. Door wasnt opening. It hit 1pm and a westpac worker Kevin said the banks now closed. I asked him why the door wasnt opening earlier as he ... more

Roshani was most helpful and pleasant in administering my requests.

Jack at northlands flight centre was really helpful and made sure I got the best rate. He even suggested exchanging a little extra to round up the amount I was taking wit ... more

Always a long line at the tellers. Some good and friendly staff but most avoid the counter. Too many chiefs no Indians.

(Translated by Google) They responded very kindly and it was dealt with quickly. (Original)

(Translated by Google) Very good money transfer, fast, fast. (Original) Chuyn tin rt tt, nhanh , l .

Simple accounts open took around 1 hours and 20 minutes.

Staffs are Very friendly. No appointment is needed .

Couldnt cash out couldnt use the atm they had my id and was only allowed Upto $500 and tranfers take days im currently left with only $500 and no access to the rest of my ... more

The staff's attitude is unhelpful and even dismissive. It is unacceptable for employees to show indifference or hostility towards customers, and this type of behavior can ... more

They give really good service. No need to wait so long like some other places. They helped to open joint bank account within 15 minutes. Thank you so much.

Very profession. Very helpful. And just a delight to deal with.

Cancelled safety deposit box on 4 Aug 22 but still getting charged.

Great interest rates and easy as application process

Excellent customer service. Best banking experience I have had

Bank branch in the middle of the CBD in the middle of business hours apparently can't handle a simple cash deposit at the teller. Bank staff suggested that I deposit my $ ... more

Writing this review to thank for the excellent customer service received from Sakshi. She helped me and my grandpa with attesting some documents. She was super patient ev ... more

BEWARE: If you're a newbie and don't really know what a fair exchange rate is... Then this place will take advantage of that and be damned sure to tear you to shreds.

Absolutely diabolical. Westpac sent my corporate credit card to the wrong branch (Greensborough) who then said they would send it to the correct branch. The card is now l ... more

Lalita is super helpful and friendly as an added bonus.

The gas clerk tried to rob me

Terrible service - zero stars If you want timely service, please try somewhere else. I sure will in future

I've rung 3 times today and no-one answers the phone!

Domenica is so nice to all to come to do money exchange, I have been coming to airport West travelex for many years

Nice service,good experience with joshva

Great experience so far but needs more staff members

Got a cuppacino today after hearing great reports bout them. Must say yes lived upto its reputation of reports. Give it 11/10 Will beback for sure 100% Thanks Barb it was ... more

Staff is very unprofessional. Not that they are very loud, they talk to you and share your private information with every body out on the floor.

Very high standards of service provided at the bank. Went in with some refinancing questions and Ikjyot Singh was amazing with all the information he provided. Very profe ... more

Shocking service, more people on the door asking what you want than tellers to serve you.

Needed a replacement ComBank debit card. The young bank assistant was nice, but she sent it to my PHYSICAL address (temp Airbnb accommodation, where I don't have access t ... more

Patient, polite, and always available. I highly recommend them .

Exchanged some rather large amounts for a group traveling to Europe. Liz was extremely helpful, patient and offered the best rate she was able to on the day. Good & effi ... more

GOOD AFTERNOON ALL, BANKS AM I RIGHT CHECK IT OUT, TODAY I HAD TO GO INTO THE NAB CRANBOURNE TO FIX A FEW THINGS I DID WRONG, LIKE OPENING A NEW ACCOUNT, WHEN ALL I WAS T ... more

(Translated by Google) Not too crowded. The newly renovated store is bright and comfortable. Very good (Original)

I would like to thank Westpac Cranbourne for their diligent work and customer service. They have some of the most talented staff one being Georgia who thrives on customer ... more

Hopeless. Do not bother. Try another branch!

Excellent service and the best rate!