The Pines Library
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Reynolds Rd & Blackburn Rd East
Doncaster Heights, VIC 3109 - 398778550
Hours
Chamber Rating
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Kelly Westcott
Its terrible to see a very rude staff working in this public library who does not even know how to talk to/treat children. I had such a very bad experience with the lady with gray hair who shouted at my daughter while my daughter was playing. I dont really understand how such a terrible person can be hired in this critical position. Terrible experience in kids story time due to that staff ruin my daughters and my day. I shared the happening with managers but no action and no result. What a bad experience and what an awful library.
May 24th, 2023 -
Tatenda Blessing
Jan 31st, 2023 -
Ian S
Good library with a wide selection of books and today I even got help Fein a lovely young man.
Dec 14th, 2022 -
Mo B
My wife and my daughter went to this library and a very rude staff came to my little daughter and shouted at her and pulled the book from her hand made my daughter cry. She is just 1.5 year old. Ut was the worst ever experience they had being in a library. That staff is terribly rude and would suggest everyone with kids to stay away from this library. They went to library to attend story time which instead made this terrible experience for them. The staff member was a lady with gray hair. I raised the matter with their manager and manager of manager but they did nothing and just simply said sorry. Im pretty sure with that staff working in the library the same would happen to other kids. That rude person should not be allowed to work in public library and should be fired no question asked.
May 24th, 2023 -
love it
Dec 8th, 2022
Contact Info
- 398778550
Questions & Answers
Q What is the phone number for The Pines Library?
A The phone number for The Pines Library is: 398778550.
Q Where is The Pines Library located?
A The Pines Library is located at Reynolds Rd & Blackburn Rd East, Doncaster Heights, VIC 3109
Q What is the internet address for The Pines Library?
A The website (URL) for The Pines Library is: https://www.wml.vic.gov.au/Libraries-Hours/The-Pines-Library
Q What days are The Pines Library open?
A The Pines Library is open:
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 1:00 PM - 4:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is The Pines Library rated?
A The Pines Library has a 3.6 Star Rating from 40 reviewers.
Hours
Ratings and Reviews
The Pines Library
Overall Rating
Overall Rating
( 40 Reviews )Kelly Westcott on Google
Its terrible to see a very rude staff working in this public library who does not even know how to talk to/treat children. I had such a very bad experience with the lady with gray hair who shouted at my daughter while my daughter was playing. I dont really understand how such a terrible person can be hired in this critical position. Terrible experience in kids story time due to that staff ruin my daughters and my day. I shared the happening with managers but no action and no result.
What a bad experience and what an awful library.
Tatenda Blessing on Google
Ian S on Google
Good library with a wide selection of books and today I even got help Fein a lovely young man.
Mo B on Google
My wife and my daughter went to this library and a very rude staff came to my little daughter and shouted at her and pulled the book from her hand made my daughter cry. She is just 1.5 year old. Ut was the worst ever experience they had being in a library. That staff is terribly rude and would suggest everyone with kids to stay away from this library. They went to library to attend story time which instead made this terrible experience for them.
The staff member was a lady with gray hair. I raised the matter with their manager and manager of manager but they did nothing and just simply said sorry. Im pretty sure with that staff working in the library the same would happen to other kids. That rude person should not be allowed to work in public library and should be fired no question asked.
on Google
love it