Playdays

Weekly visitor for myself and son at playcentre. As a playcentre it is very well suited to toddlers so we decided to have his birthday party there. Felt a little disappointed at the service received and quantity of food. We had 26 kids and their food was just left on the table. My experience at other playcentres is that the 'hostess' serves the food this way the food is rationed properly instead of self serve. We were told food would arrive 30 mins before our time ended in the room. 30 mins doesn't allow to find the kids, eat lunch, cut the cake and eat the cake, take pics, especially when they are so strict with timing due to other functions. Thankfully they brought the food out 45 mins prior to end time after I mentioned timing would be tight. No discount or free entry for birthday child to attend on another occasion. The food platters for adults was overpriced for what received. I did want to order more food for the adults and told I couldnt as I needed to preorder. Id recommend the playcentre, but maybe not for birthday parties especially when that large of a group. A feedback form was also just left on a table, assuming it was for me to complete? Noone mentioned anything to me and to find a pen was too difficult and that point as is was absolute chaos at the point so didn't bother. Owner is always polite when I see him here and there, just a couple of things may be need to be reviewed for birthday parties.
May 18th, 2023

Understand that the playhouse maybe under staff, none really care about no outside food and drinks in the area, also it surprised me that most of the kid is following the no shoes rules but not the parents, that's make the areas very dirty. Don't understand how they going to teach their kids. Recommend: get at least one staff in the playzone to control any dangerous activities. Hope will see some changes in the future.
Apr 24th, 2023

Apr 22nd, 2023

Good facilities but it is too busy during weekend ! The baby change area which is inside the accessible toilet is horrible
Apr 7th, 2023

Really fun, good for lots of kid age groups, food options could be better and there could be more seating for adults.
Apr 3rd, 2023