Western Outdoor Creations

POTENTIAL CUSTOMERS PLEASE BEWARE!! NEGATIVE -5 STARS This company was a NIGHTMARE to deal with! The OWNER was rude, arrogant, disrespectful and unprofessional. Avoid the stress and anxiety of being ignored once he has a great portion of your money, and then being TOTALLY ignored once he has it all!!! The experience was like dealing with a petulant child. Engage this company at your own risk.
Feb 1st, 2023

TOTALLY UNPROFESSIONAL. AVOID!AVOID!AVOID! My facts: I accepted a retaining wall quote from Matthew owner of WOC for $32k. He said he would start an urgent wall within 3 weeks and the rest within 8 weeks. Sacked him after 5 months of his stalling and unexplained price increases. Despite our contract, when engineering came back he upped it to $55k! Then to $77k - 140% increase! No proper explanation - EVER! Couldn't detail the variations - said he didn't know how to break it down!?! Really? When I said I wanted my money back he said hed go back to $55k??? When I persisted in seeking a refund he became very angry. After 3 more months I received only a partial refund. ASIC shows he has owned and closed several of these businesses. Hmmm... I wonder why? If you want professional look elsewhere.
Nov 5th, 2022

Western Outdoor Creations was great to work with, the new patio is looking great. Thanks Matt and team :)
May 6th, 2022

Our new Outdoor Area is lovely! I can't recommend Western Outdoor Creations highly enough. When you are spending so much time at home a new outdoor area is just what the doctor ordered!
Mar 20th, 2022

Waited 3 months for a quote for a carport Still not received anything Dont waste your time with these people
Feb 18th, 2022