Ayana Beauty Bar Croydon - Brow Lamination | Brow Dye Brow Henna Brow Waxing

May 15th, 2023

Had a terrible experience with Sarah, the owner of Ayana beauty bar. My mother had attended an appointment for classic eyelash extensions after seeing all the good reviews. She paid $179 for the eyelashes as well as a 50% deposit for her next appointment. She followed all of the after-care instructions as recommended by Sarah. Within a little over a week, nearly all of her eyelashes had fallen out. My mother had sent a picture of her eyelashes and expressed her disappointment. Sarah's response after a day and a half, was that the picture was blurry and that at the 2-3 week mark she should still have approximately 50% of her eyelashes. Her answer for this issue was to just give my mother extra time during her refill appointment. After hearing this, I let Sarah know that this was not okay. My mother wasted $179 on this set of lashes AND she only had a few lashes remaining. After a day or so, Sarah was only willing to refund my mums deposit for her next appointment. Not at all, willing to refund the money my mum had WASTED. Women expect to go to your business for a luxury experience, yet with the way my mum has been treated I would NOT recommend Ayana Beauty Bar at all. Service: Eyelash extensions
Mar 31st, 2023

Feb 23rd, 2022

My new go to brow bar! Great shape and style, staff are super friendly and the salon is clean and beautiful. Can not recommend enough
Feb 21st, 2022

It would be great if appointments weren't so difficult to get and then when you finally got an appointment the appointment time was met. After rescheduling multiple times due to the therapist being sick or a close contacts I was exicited to finally have an appointment and some me time. I arrived on time for my 30 min appointment and advised the hairdresser in the salon I was there and sat down to wait... and wait I did... for 30mins, the length of my appointment time. The therapist did not come out to acknowledge me and advise she was already running 30/40mins late. Surely she knew that a client was expected at a certain time and she should watch the clock to check their arrival, and let them know she was running late, especially with no way of contacting her clients as she had left her phone at home this particular day. Yes mistakes happen but as the therapist it's upto you to keep on time with your appointments and keep track of your clients appointment times. I have contacted Ayana Beauty and eventually received a satisfactory explanation and apology but am hesitant to rebook and will struggle as appointment times are limited and hard to get due to limited operating hours.
May 7th, 2022