Betty's Burgers

Asked staff if i had to wait in line and didn't answer my question as they didn't know. This same staff also proceeded to not confirm the order i placed. Overfilled the drinks and didn't place the drinks in the cup tray, leaving it for us to assemble and place the overfilled drinks in the tray spilling on our hands.
May 26th, 2023

I recommend the mushroom burger! It has a nice melted cheese ooze in the middle of the mushroom patty. A nice place for a quick burger when in chaddy before a movie.
May 22nd, 2023

the worker chelsie had great service and offered a friendly welcoming to me and my friend. highly recommend!
May 14th, 2023

Very disappointing. We've been there in the past and the burgers were delicious, however, today, they got our order wrong and patties were burnt. We ordered 1 x Betty's double with just meat and cheese and special sauce (for daughter), 1 x Betty's double, take out the pickle and add pineapple (mine) and 1x grilled chicken burger (for husband). When it was ready to pick up our order, my burger wasn't there and the pineapple was added into my husbands burger when we didn't ask for that. I had to wait another couple of minutes for them to make my burger(which was fine). When my daughter and I bit into our burgers the patties were quite burnt (my daughters was charcoal) and mine was burnt on the edges you could taste the charcoal. I removed the burnt edges in my pattie but my husband went back to the counter to request another burger. They did make her another one, however, there were bits of red meat so she tried to pick the red meat out and eat what she could. Very disappointing and the cost of their burgers arent cheap so unfortunately we probably won't be back there. My daughter loved going to Betty's Burgers in Chadstone but she was disappointed in it. We were the first ones there when they opened at 11am so unsure why our order was wrong and patties burnt.
May 25th, 2023

Friday night so it was busy but I did order from the app to skip the line so I just walked in and took a table. The app said 20/30 minutes wait so we waited 15, I went to the takeaway counter and nothing was there so I sat down again and went back 5 mins after and the drinks were there and the lady got the food. The takeaway receipt said 6:59, huge difference in time to the email I got, so how long was the food sitting there? Burgers were nice but cold, chips were cold with NO salt and could have been cooked longer. Strawberry shake didn't have much taste which is disappointing for $8! If it had more syrup it would have been good. Most of the time they had one guy on the register with a huge line. Good atmosphere but I don't think I'll bother going back.
May 24th, 2023