Reclaim Health

Fantastic team - Highly recommend all staff members
Nov 22nd, 2022

Remedial massage with Lisa has been absolutely fantastic. Always thorough and very happy to listen
Sep 22nd, 2022

I could not speak more highly of the staff at reclaim health. Nurse Alyce is incredibly knowledgeable and makes you feel so comfortable.
Sep 7th, 2022

I have been a patient of Dr Eileen Yap for many years and she has always been a wonderful physician. Dr Yap cares deeply about my well-being and is always responsive and helpful. I recommend her unreservedly.
Sep 3rd, 2022

Horrible experience here. I would advise anyone not to see Dr Eileen Yap. Her listed experience on the website she denies in person. She has wasted my time and effort from day one. I told her clearly that i'm needing a new regular gp as i hadn't had one previously due to the nature of my work as a flight attendant. She agreed to take me on as a patient and ever since then has been lazy and full of excuses. Whinges a lot about her having to do her job as well. She asked me to get my whole history transferred to the clinic which I was happy to do, it took me about 3-4 weeks to get every specialist and doctor i see to write to her. Only for her to send me an email saying I didnt agree to send history over...i've been sending relevant history over for weeks and sending follow up emails to make sure they recieved them and i got zero response each time. She agreed to help me apply for NDIS and has now sent me a letter saying (after i spent weeks getting her nessisary information) that shes not going to do it even though i am disabled and injured for over a year. She complained a lot about filling out 3 pages of a basic application form so i sent her an example letter to help her and told her to write it in her own words/as she see's fit and in this letter sent to me shes written ' it's inappropriate for me to submit your answers' - i never said to use my answers and did it to help her because she complains about doing absolutely any work. They have purposely wasted my time to take my money. I'll be getting every cent back and letting ahprah know. UPDATE- The owner deleted their original response to this review threatening me with legal action for my apparent defamatory review. They have replaced it with the below which unfortunately for them is proof of defamatory statements about myself. My other reviews have nothing to do with your practise, do not concern yourself with those because I am someone that will never put up with a practitioner of any kind fabricating things about what theyve done and I wont sit back while you have taken my money and followed through on no care. I care very much about others and I am grateful to those who write reviews so I can avoid my own bad experiences, I write reviews because it helps the community as does everyone else. Go and post images of these conversations in emails that you speak of that are apparently abusive. As i said in response to your email i have recorded every single telehealth. Everything I have said is 100% true and I have the evidence to prove it. Ive been nothing but patient and kind to Dr Yap. I think you need a reality check and Ill make sure you get it after the continued harassment from your clinic to take down my review. Youre more concerned with your rating on google than what you have done to me and the negligence you have caused. My lawyer will be in touch as you have not only threatened me publically but now have publically defamed me.
Aug 31st, 2022