Flowers of Cairnlea

Pretty average. Purchased sympathy flowers as a walk in a couple of days ago...explained to the lady that the white flowers were a little black arou d the edges. She told me that's how they are..I asked if I could swap them out and she said no. She honestly would have rathered me walk away and not buy anything than actually purchase something. I ended up buying as there was a death in the family that I needed flowers for and that's all that was on display that was appropriate. She had excess stock in the back of the white flowers... Never again
Jul 8th, 2022

Jul 25th, 2021

Let me do you a favour DO NOT WASTE your time or money here! I went to this shop at 1:30pm purchased four bunches of flowers and asked for the lady to arrange them in a vase for me. I said I would go home to get my vase and if I didnt find the big one to arrange over two. I was asked to pay upfront of $120 which I did, I thought the price was a bit expensive but I didnt mind. During this time there were several others customers of the same nationality there all talking their language in front of me and I waited five minutes to get served. When I arrived back at 6pm the arrangement was made up as one, I had two vases. I asked the same lady to rearrange across my two and I would pay extra. I said I needed to do some shopping in coles and would be back in 40-60mins. At that time the same thing happened multiple people talking their own language and I waited another five minutes to be served. When I arrived back at least an hour later my flowers were not in my vase and the lady informed me she was to busy although I had paid for this service. Again for a third time more people in the shop talking the same language. She proceeded to hand me the arrangement of flowers dripping wet with no wrapping! What a joke! Terrible customer service and all I got was a sorry!! Save your money go to botanics of Melbourne or saving grace flowers in Essendon! 0 stars from me and my flowers are average I could have arranged them better!!!! Dont give this business your money!!
Feb 12th, 2021

Feb 21st, 2019