Caroline Serviced Apartments Brighton

Arrived during a very cold period in Melbourne and my heater didn't work. Room freezing. Flagged it with reception that morning, went out, came back late afternoon, not fixed. Raised it a second time - no one seems to care. The blame game starts.. "the girls on reception thought it was ok". Well, it's not. I had to walk the evening receptionist in and show her it was not working. Not in the slightest. Now I am stuck in this tiny freezing room that I'm paying quite good money for. Disappointed no one took the opportunity to address the problem in the morning when it was raised. Had all day. Reception very lazy and unmoved by my case, still. Guess I will just have to freeze then for $200+ a night.
May 18th, 2023

We have stayed here on many occasions, convenient location to station & shops,very impressed with the update of the room we stayed in Sunday Have always found staff to be professional Peter Wright
May 12th, 2023

Nice and clean, receiption was
May 3rd, 2023

Rooms: Train noise and air conditioning noise make it hard to recommend these apartments as I value a good nights sleep. Relatively clean and fairly well equipped. Rooms : 5/3 | Service : 5/5 | Location : 5/3 More
May 3rd, 2023

Very clean spacious bedroom apartments with spacious verandahs. Studio rooms are a bit small. I stay here for the location price and cleanliness. It is noisy due to being next to train line. Doesn't bother us but may not be ideal for everyone Rooms : 5/4 | Service : 5/4 | Location : 5/3 Hotel highlights Great value More
Apr 8th, 2023