Services Australia

After an afternoon on hold (2 hours) on the 22/05/23 I was told I had to drop my documents into my local Centrelink office. Arrived at 4-15pm to be told by the receptionist that I should have come in earlier. Disgusting customer service. Obviously she doesn't want to be there, as I overheard the masked-up security guard say to her "Only 1 minute to go."
May 21st, 2023

May 17th, 2023

Horrible bloody service. I spent a whole day trying to speak to someone about my payments. I only got machines I even tried to chat online but that was worse. This shouldnt be hard work. They dont obviously dont care about me. What do I have to do to deal with this. They dont deserve one star only no stars
Apr 21st, 2023

(Translated by Google) Are there any Chinese working there? (Original)
Apr 9th, 2023

If I could give 0 stars to this place I would. I went there just to get my mums account fixed and they were asking different things thats not related. The lady Virginia was so ignorant and rude, she was being racist to me and especially to my mum. Its sounded like we were speak in different language, even with my Australian partner explaining the issue they were being naive and unhelpful. I feel like most of the staff there need new training and or need to be removed. Lazy staff who need to get their act together.
Mar 16th, 2023