Flooring Expert Pty Ltd

Mar 13th, 2023

Feb 23rd, 2023

I was very happy with the service from the showroom to the end .Highly professional and reliable and was very pleased with the end results .
Feb 10th, 2023

You came to the right place! Stop searching for flooring experts elsewhere and waiting for a quotation. These guys are the experts and you found them. They live up to their name two brothers Cameron and Allan got everything figured out, down to earth, friendly, accomodating and it seems their mission is the make their clients happy and as a side purpose getting paid for it. We had an existing 25 year warranty hybrid flooring installed by an another flooring company without any subfloor levelling and flooring started to crack, buckle, unclick through its patented click mechanisms. At the first meeting with Cameron and Elijah, I left convinced that I was at the right place. We spoke not only about the options and the available products, their pros and cons, but also installation options, pricing, floor levelling knowns and unknowns. We booked in our job and Alan turned up on time and got stuck into it. Alan and his team have a great can-do attitude and ready to jump through the hurdles of uneven flooring and any other problems of an old house. The team is meticulous and work on the flooring like it is their house very through. They take their times to get it right. Previous installer spend less than two days when the house was unfurnished at that time. The team spent almost 5 days including floor levelling, pulling out and disposing existing flooring and furnished house! Highly recommend them - like I said earlier if you read this long - stop searching for a great flooring company as you have already found them! The complexity of our removal of previously installed hybrid
Mar 26th, 2023

We came to Flooring Expert after extensively searching for the right timber flooring for our new home build. We had visited many other retailers and spent lots of time researching for the right flooring. We just recently had Cameron and his team from Flooring Expert complete the task of a direct stick install of traditional and popular style of Chevron European oak in the Grand Oak collection mink grey. When stepping into Flooring Expert showroom, and meeting Cameron for the first time, we knew we were dealing with highly skilled tradesmen's with lots of experience. He was incredibly knowledgeable, always honest in his advice and explained what choices we had in lots of details and giving us lots of his valuable time to work through it all. No matter how many times we went back- he always was present, polite, never rushing ensuing his other colleague was also able to give consistent advice -show room consultant Elijah had extensive experience, knowledge and customer service. Extraordinary skill and talent, and don't forget the workmanship very hard to find these days, as Cameron is a family-owned business with a friendly staff, and a positive attitude to the floorboard industry. Cameron and his team at Flooring Expert went far and beyond to make sure that the floor was laid down according to the Engineered Flooring installation Guide manufacturers specifications product guidelines -we found out that not many flooring installers work accordingly to these guidelines or take their time to do a good job, not just take the job on for the money and give the guarantee that you will have a hard wearing floor for a lifetime to come. Camerons installation of the chevron pattern design was highly engineered with hours of time and care, this was customised to our floor design. Accommodating, meticulous in his work, attention to detail second to none! It is very hard to find a company and person that truly ticks all the boxes in customer service and delivery of service -In-depth product knowledge - Active listening -Strong communication - High customer service focus -Retail industry knowledge and expertise, and really cares about delivering a high standard of service and product to the customer. We are so impressed with the finish that we highly recommend this company to anyone in Victoria and Australia wide. We absolutely love our floors, they have added a lot of value to our property and that means a lot to us as knowing that we have got the most experienced team for the job. We would like to take this opportunity to Thank Cameron and the team at Flooring Expert - thank you for the awesome experience and the easy stress-free process! Wishing you guys all the best for the future! We will be posting photos once our home is finished.
Feb 2nd, 2023