Riviera Taxis & Hire Cars - Bairnsdale Taxis - 13CABS

Local service and helpful staff
Apr 2nd, 2023

Mar 24th, 2023

Great customer service, I left my phone in a cab and the organisation was immediately proactive in finding the specific cab and driver who checked and located my phone then arranging for its return to me going out of their way to do so (For which I compensated of my own will and without feeling pressured to do so in any way). I was most impressed with their integrity and commitment to recover my phone in a most polite manner. Regards; M.T
Feb 24th, 2023

If you have any other choice don't use this service. On a good day you will be waiting 45 minutes or more. I've waited 3 hours before in the middle of winter outside as a teenage girl. And on my first ever ride with them the driver (male) had made me very uncomfortable and as I was getting out he asked to meet me again. I tried to report him by calling the company but they kept saying to call later and I eventually gave up. And today I waited a good forever. I could've walked there in time. I hate using this service cause you wait forever and then pay a fortune for sh*t service. EDIT SINCE I WROTE THIS WHILE IN THE TAXI THE MAN DROVE ME WAY PAST MY STOP THANK GOODNESS I WAS PAYING ATTENTION I CANT BELIEVE IT. THOUGHT HE WAS TRYING TO SCAM ME OUT OF MY MONEY UNBELIVEABLE DO NOT USE THIS SERVICE UNDER ANY CIRCUMSTANCE THIS COMPANY IS A JOKE!!!!!
Feb 22nd, 2023

Friendly and on time
Feb 15th, 2023