Lollipop's Playland and Cafe Sunshine

May 9th, 2023

The centre was not very clean. A dirty sock in the toddler ball pit area, as well as sticky steps and none of the ball pits were great either. We were there early morning so assume it was left like this from day before. Coffee very expensive for alternative milk. Such a shame as other lollipops we have been to have been so clean. Also only did the teacup ride once in the almost 3 hours we were there. Toilets were horrific.
May 6th, 2023

Every staff member left while there were still half a dozen families inside. The doors were locked as well. The till, on the other hand was left unlocked - luckily for Lollipops none of those left inside were thieves. Everybody only managed to get out by going behind the front desk and finding the button that unlocks the door. We have absolutely no idea why. One of my friends tried to contact Lollipops and was rudely told they don't manage that store and was hung up on. A manager of a different store reached out and provided a couple of vouchers, but we've received no information as to why on earth the shop was abandoned and parents locked in at the Sunshine store in the first place. I'd been there a few times previously and the staff were all friendly and I'd had no issues, but I can't overlook a complete abandoning of the shop and so won't be back until a suitable explanation is given.
May 27th, 2023

Love this place so big and roomy place for the kids to play
Apr 26th, 2023

The place was clean enough, although there were no pretend play areas a advertised. The staff were the biggest let down. The front desk didn't mention anything about the ride or the sock rule (there were adults walking around barefoot) nor where to park prams/toilets areas. The young boy controlling the tea cup ride didn't stop the ride after being asked 5 times (there were 3 upset kids that wanted off). He didn't seem to understand any English and I had to point to the off switch and keep telling him over and over.
Apr 25th, 2023