Australia Post - Moonah Post Shop

No late opening on weekdays. No weekend opening hoursEvery time I need to leave work super early to collect parcels.
Mar 20th, 2023

The worst aus post store in all of Tasmania by a mile. They are CLOSED ON WEEKENDS and people who work 9-5 cannot go get their missed parcels on a weekend?! What the!?? Do you actually want me to burn up my annual leave to have time off on a weekday especially just to go pick up a missed package when you're actually open and it suits YOU? Super rude, curt and unhelpful staff who argue with you and flatly chastise you. Most of them are old, slow, monumentally underskilled and should be centrelink officers, metro bus drivers or prison staff as that's the demeanor you get. They taped a ripped piece of lined pad paper to the door on one Saturday which said "We are closed. We don't feel well" scrawled on it and the lights were dark inside. For goodness sakes. Think of all the posties that gave their lives in wartime to serve Australians and keep the mail running in times of extreme hardship and duress. This does not honour those brave people. This would make them roll over in their graves and weep. Aus Post head office/corporate needs to seriously investigate this branch for ineptitude and re-hire the entire staff over again and actually train them. The sour looks you get from the stale employees does not constitute customer service. They need to grow some new faces. The age of the employees means they definitely don't move at warp speed anymore, being very, very old and dessicated. It's just a bad fit for a customer service environment and one day the dust molecules will stop holding hands and they might disintegrate before they ever figure out how to use that mouse or keyboard cybernetic wizardry in front of them. A pack of asthmatic, one legged Shihtzus on rollerskates could do a more competent job here and be less condescending. Opening hours are beyond ridiculous and inconvenient to every working person and penalises us for working. Everything gets carded and they are never open. I've had countless packages returned to the sender because I couldn't get there on a weekday and it mucks us all around and rubs Australia Post's already tarnished reputation further into the dirt and they don't care one bit to fix it. Should call themselves Unaustralian Post. There's no fair go here. Just wilful inconvenience, gross incompetence and sheer lack of service. Shameful, shameful place and everyone connected to running this shambolic mess should all feel bad, deep down inside, in their most private moments.
Apr 12th, 2023

Lovely people with lovely customer service. I moved in what was planned but ended up as a hurry and I didn't get time to say goodbye. Thanks for all your help and your boxes!
Dec 11th, 2022

Not open Saturdays. Not even for a couple of hours. Great for collecting parcels when you work full time. Nice work AUS Post
Oct 19th, 2022

Why is it closed on Saturdays now? That's ridiculous! How are working people meant to get access to deliveries? Not happy, not happy at all.
Oct 6th, 2022