JMC Hobart City

I bought a SS wagon, had a car transfer to devonport. The had 8000 extra kilometers from the carsales listing! Someone working there daily drove this car. The paperwork even had a missed scheduled service between the 8000km Really dishearting.
May 16th, 2023

Brilliant customer service, when I purchased the vehicle, JMC informed me of issues which were rectified by them efficiently, also lent me a very nice courtesy vehicle so I wasn't inconvenienced at all. Thoroughly recommended!
Feb 18th, 2023

Had the 60000km service completed. There was no loan car available but they ubered us home and back for no charge. The service provided by Russell and Jordan was top drawer, not too mention the mechanical expertise displayed by Brett. A thoroughly enjoyable experience for what is usually a mundane chore. Well done JMC
Jan 30th, 2023

Still fairly upset by what happened here. We arrived in Tasmania with an idea of a fresh start. Looking for a used car around $22k we found one on the lot at Jacksons Ford. We entered the dealership and almost immediately were 'set on' by the sales manager. He said if you love the car then why dont you buy it? No offer of a seat or a drink and my partner was tired from walking. We were treated badly and looked up and down like we were homeless people( well, we actually are lol). We cannot get a loan because we have no fixed address and no employment. My partner has had open heart surgery at the age of 68. We had the money to buy the car. My partner told the sales manager he wanted to buy it without a test drive. The sales manager went to the car lot to get the information on the car and when he came back said that we could not buy the car - because they made a mistake on the price. I said we should be able to buy the car at the advertised price and he said ' nice people dont do that' and that if we tried to take the matter further "it would not end well for us" I wrote to complain to Ford Australia and they said it was a matter between us and the dealership. They did not seem to care that the sales manager was rude and intimidating. JMC at Hobart contacted us and Troy said that we had "got the back up " of the sales manager. He did not apologise to us for what happened. What are your thoughts? Should they sell us the car at the price they had it advertised at?
Jan 6th, 2023

Had a few problems to begin with but everything was sorted out and they went out of their way to fix their mistakes.
Jan 4th, 2023