Principal Computers

I would have liked to give a glowing review but I found my experience anything but. First mistake: spilling liquid on the trackpad of my laptop : ( Second mistake: taking it to PC for repair : (( But I want to support local business, right? I declined to pay the extra $50 'priority' (read: 'extortion') fee. I'll wait in line thanks. 'Oh, but the fellow who does these repairs doesn't work on Fridays or Mondays.' 3-4 days becomes 3-4 weeks. I had to ring twice to find out why the delay? : 'We've been sent the wrong part - twice' (cue: zero empathy from PC) I finally it got back and it's working ok but my advice: send it back to the supplier or manufacturer and save the stress of going thru the middle man.
Feb 28th, 2024

I wish I could give 0 stars. DO NOT BUY FROM THIS COMPAY! MY ITEM NEVER ARRIVED! I made an order online and one of the items was missing. The packaging came in a dodgy taped up motherboard box with poor overall packaging. When I tried to resolve the issue with principal computers, they were difficult to get a hold of and the person (named Josiah) made excuses not to speak with me when I called. Whenever I sent an email trying to solve the issue, I would receive replies that ignored most of the questions I had in the email. Towards the very end of my dealings with them, Josiah would ignore my email and I would get an update only if I called. Its been 3 weeks and I have not received anything. I believe the owner does not know the workers are doing this. They should be on check and re-evaluate his business. Finally they absolutely refused to take any responsibility for anything and there isn't much I can do about it
May 21st, 2023

Always found them helpful and their prices are good. Will give some free advice.
May 13th, 2023

James and Principalians: I salute you. You took my ancient computer and replaced with something new that is zillions faster, in its old tower case . You did this in a few hours within the SAME DAY. Many thanks.
May 12th, 2023

Went in this morning with a worrying computer problem, I received excellent friendly service by Tim, a Highly skilled computer technician, solved my problem within minutes. Their charges are extremely reasonable, and the guys are extremely talented, so no time wasted, therefore I highly recommend them for all your computer needs. The service was wonderful Tim. Thanks again!!!!
May 5th, 2023