Norfolk House Medical Centre

SO RIDICULOUS that you need to see your regular doctor just to have a wart frozen off! Considering my regular doctor is on leave youd expect to see any other doctor just to have wart frozen not that hard. Managed to move medical centre and book an appointment before Norfolk even got back to me many hours later. Don't understand why it needed to be so difficult. Won't be coming back Never had such difficulties making an appointment
Nov 15th, 2022

Excellent Medical Centre! Every time I've phoned they've managed to fit me in very quickly. All staff here we've had contact with have been excellent, but in particular very happy to have found Dr Gary Hickey who suits my personal needs in a great GP perfectly. Very experienced, knowledgeable, calming and friendly. Thank you very much!
Apr 24th, 2022

My Wife and I would like to sincerely thank Dr Raunuk Konok for her caring treatment and we wish her well
Feb 23rd, 2022

Great Medical Center.Very clean and organised.Very pleasant and experienced staff.Lots of Doctors and Nursing Staff.Car-parking available.Blood Testing facility located in the Surgery.Observation rooms with Nurses Station.Onsite Surgery Manager.Large waiting room.Toilets and Washrooms within the waiting room.Wheelchair Accessible entrance.Chemist attached to the Medical center.
Dec 12th, 2021

This Medical Clinic has benefits - its small, has excellent reception staff, has the Australian, Aboriginal and ATSI flags on display BUT is so governed by money and fear that only a 15 min appointment will be given in case a patient with a 30min appointment doesnt turn up. Well, I need a 30 min appointment and for only the second time in 20 years, I got the time wrong so didnt turn up. I am a regular, private paying patient but I was told the doctor concerned would from now on only see me for 15 mins, yes, after just one misstep. This rather makes a mockery of being able to give any personalised, chronic disease care, mental health care or anything beyond a most cursory, tick box on a form type management. I had my doubts anyway when a simple, regular form actually took this doctor 30 mins to complete, and that was copying from a template! I had then had to make another appointment for what I should have been able to attend to in just that one appointment. Naturally not only for the lack of care available in 15 minutes, but also for this knee-jerk, thoughtless response from the doctor, I am not-rescheduling and will go elsewhere. For the sake of one mistake, they have now lost a regular patient.
Jun 10th, 2022