J & E Automotive & ag

Rang James and described the problem I was having. Asked if he was available to sort it out soon. He said yeah, no worries bring it in. A month later after me trying to call him several times he finally gets back to me and says he cant get parts, but he thinks hes found the issue. I source parts for him and then he finds another problem. (Clearly his initial diagnoses was rushed, wrong) and surprise surprise, he cant get parts. I source more parts and he is able to get my car running again. Tells me to pick it up on Friday. I head down after work and the place is all locked up. We organise to collect the car Saturday.. he charges me just under $1200 which could be fair, however he says he hasnt written up the bill yet.. he will email it to me. Which he still hasnt done. He had my car for 3 months with no contact or updates unless I went in myself after I finished work. My partner went in to see how it was going after two months and he straight up lied to her and was demeaning and rude. There was one positive, he did lend me a loan car, that was frankly unroadworthy, but at least I was still able to get to and from work. I am still waiting for my invoice to be emailed to me. Services: Electrical, Auto engine diagnostic
Aug 29th, 2022

Positive: Professionalism, Punctuality, Quality, Value
Feb 5th, 2022

Service: Tires
Jan 6th, 2022

Excellent.... We took our car there on recommendation & couldn't be happier withe the service. Will most definitely be using them again
Oct 15th, 2021

Aug 12th, 2021