ST. PETERS DERMATOLOGY and SKIN CANCER CLINIC - Dr Reid Catherine

Very disappointing system with referrals -:was told it would be a long wait ( 5months) - they don't call you for appointments! Ended up 7 months and being told Dr Reid isn't taking any more patients. " A no responsibility don't care attitude" No appointment - well probably a good thing
Jan 6th, 2023

Dec 22nd, 2022

My experience with Dr Cathy Reid was very average. She meets the basic criteria of a dermatologist knowledge-wise and provided me treatment options, but during my visit I felt more like a test subject than a patient. I did not feel very welcome or cared for. She didn't seem at all interested to hear about my symptoms and just went off the brief referral note from my doctor - She cut me off at least a couple times when I tried to give her more information about my situation. She dismissed my attempt to show her photos of my eczema at its worst a week before the appointment - I have intermittent eczema and since I had to wait three weeks for an appointment my skin was slightly better at the time she examined me.
Nov 13th, 2022

If there were an option to give no stars I would... absolutely disgusting customer service! I called to ask a few questions and they all got answered in a sarcastic matter.. like I'm meant to already know the answer. I called Friday and got told one thing then called again Monday and got told another. If you are wanting a pleasure experience and wanting to get looked after, this place if definitely NOT for you! horrible!!
Sep 1st, 2021

The staff on the phone is very rude and would not let me book when I said I was a tourist. I had to insist that I can pay for her to accomodate me.
May 21st, 2021