Fitzroy Medical Clinic

My 4yo visited with Dr Sibanda recently. Dr Sibanda was warm, engaging and knowledgeable, he has an exceptional ability to connect with children, and put my son completely at ease.
Nov 10th, 2022

Had to see a different doctor on one occasion as my doctor was away (same clinic however), and I needed a medical certificate for uni. I was denied a certificate as Ive never seen you before, you cant just show up and ask for a sick certificate, despite visiting this clinic regularly, being very obviously ill that day, and them having record of my severe recurring tonsillitis which I have since had surgery for. I was not examined for how I was feeling that day despite having a fever, headaches and severe tonsillitis. Instead the doctor spoke over me and told me she couldnt help me. I was so unwell that day and shaken up after the way I was spoken to. I was crying and was told to calm down in the reception area and made to feel like I was causing a scene rather than being helped. I have since followed my regular doctor to her new clinic, and when I called to have my records released was met with a condescending attitude and told that I couldnt have my records sent until I pay a $40 fee. Whilst I understand that might be the case, I dont feel as though staff here have come across as helpful or considerate in their approach.
Oct 24th, 2022

First time appointment booked on hotdot today. No notifications for gap fee on hotdoc. Asked reception for gap fee when arrival, reception answered depending on doc to charge it or not. Later reception said you have to pay 36 as we are not bulk billing clinic.
Sep 27th, 2022

Aug 2nd, 2022

Jan 17th, 2022