Vince's Dial-A-Pizza

PLEASE READ THIS BEFORE ENTERING The worst "Italian" restaurant (Italian only by the name) first the service was not the best, we ordered ravioli marinara which was disgusting and ravioli with meatballs which was undercooked and the sauce was terrible (it was salty and the meat had a bad smell) I asked for a refund and they agreed without problem. I rate it 1 star because I can't put 0. I will definitely never ever go back here, this place should be shut down.
Apr 25th, 2022

Oct 31st, 2021

Jul 17th, 2021

Good pizza, lady was a bit rushed (despite me seemingly being the only customer) and hard to understand but quick, with crunchy base and tasty toppings, would order again.
Jun 22nd, 2021

Will never buy or recommend this store. RANT!! VINCES PIZZA I SPENT$55 ON THIS ORDER. Ordered pizza tonight from Vinces Pizza. I order 2x family size 1/2 Hawaiian, 1/2 pepperoni and a meatlovers. When I was ordering pizza over phone for delivery, the person who answered phone was very rushed and short with me, when I said I would like to pay over the phone she said 'I'll ring you back bye,' and hung up. I got a call back from a different person who was very calm and polite, they finalised my payment. Our pizza is delivered and I have a 1/2 meatlovers 1/2 pepperoni, and a full Hawaiian. No big deal. Mistakes happen... I ring up to advise the store. The response was; 'What pizza you going to give back, and what you want me to do about it?' (Again rude and short) I said; 'I'll give you half Hawaiian and you give me meatlovers?' Response; 'How much you eat? If you eat, I no replace, you bring it in, I see how much you eat,' Me 'kids ate 3 corner pieces before I realised.' Response; 'well if you eat I can't refund' Me; 'um that doesn't seem fair? How about I return all of the pizza for a refund?' Response; 'I send my driver, get pizza she bring them back, I see how much you eat, then I refund' - then she hung up the phone on me.... I was gobsmacked with the way this was handled, the response. I was polite when ringing back up, I understand mistakes happen so it was not a big deal. But I couldn't even begin to understand this person's customer service, as she was rude, aggressive and attacking. Talking over the top of me, cutting me off and then to just outright hang up on Me. I'd like to know who the owner is so I can bring this to thier attention, as we will never be buying pizza from there again, we will advise friend and family of the same.
Jul 3rd, 2021