Finch Restorations

2014 Morgan Roadster - LHD to RHD conversion with Engineer's Report for the Regency road-worthy inspection. For me, three things matter most with a project like this; i) Quality of Work ii) Cost Control, and iii) Schedule Adherence. So first the good news... Quality: the car got its Roadworthy Certificate at the first attempt, so job done! But not without a few niggles, the major one being the spacing between the (old) brake and (new) throttle pedals, the brake pedal needs 'adjusting' to the left a bit, which would have been easy while the pedal box was out at Finch, but is now going to be much more difficult - plus a few minor ones like the brake lights not working, air-con not switching on and the clock had stopped - fixed by me post Finch. I'm not sure electrical work is a Finch competence tbh, but, overall I must say it would be difficult aesthetically to spot that the car was ever a LHD, so a solid 8 out of 10 here. Cost Control: non existent and I don't know why they bother giving estimates, which they charge you for doing! The job ended up costing more than twice an estimate that had included some wiggle room in it. I don't know if this is deliberate or incompetence, either way, for me, its unacceptable. They charge by the hour and just keep going - if I did that with my customers I would have been out of business years ago, so, as they say in Eurovision its 'Nul Point' here from me. Schedule Adherence: I suppose costing twice as much inevitably takes more time and (unsurprisingly) the job was late, twice! To be fair this wasn't a big issue for me although it did cause me some inconvenience the second time - I did think the point of having a 'Project Manager' was to watch over such things... 5 out of 10 is fair here methinks. Conclusion: Finch do perform work to a better standard than most and charge more for it, no problem with that and I'm quite used to paying for quality in life, but it's the seemingly cavalier attitude to estimating and subsequent lack of evidence of any cost control that leaves me feeling a bit 'dudded' - from my recent experience if you use Finch you will in essence be giving them a blank cheque - this may be okay for some, but please go in with your eyes open. Services: Wheel alignment, Body & Trim, Steering & suspension repair, Electrical
May 15th, 2023

Positive conversation with Tim. Waiting to hear diagnosis and have my car running well again.
Jun 30th, 2022

Top workmanship
May 30th, 2022

May 9th, 2022

Jan 4th, 2022