Fairmont Homes

Your email to us said that we can choose either one of the inspectors from your database or we can source my own inspector if we need an independent building inspector to do stage construction inspections. When we called and spoke to your customer service on the phone we would use our own inspector, he said that it was not allowed and we had to select one of the inspector from your database. Why is that? It seems our right and Fair Trading are violated. I tried to upload a snippet of your email with a list of the inspection companies, somehow google did not show it. The inspection companies in the database are listed below, House Inspect Australia Adelaide Building & Property Inspections Building Inspectors Adelaide Affordable Building Inspectors Adelaide Beyond Built Construction Gawler Building Inspections Jims Building Inspections Inspex Building Inspections GSC Building Consulting and Construction Detail Building Inspections Rapid Building Inspections CW Building Services Leading BPI
May 20th, 2023

Mar 14th, 2023

Its still early days with our build, however, I wanted to share how happy my partner and I are with our experience with the team at Fairmont so far. Chloe, Sophie, Kirri and Amy have all been great to communicate with and I really appreciate the effort taken to answer all of the questions I have had so far as a first time builder. Building can be stressful but you guys have made it very easy! The reception staff are also really easy to communicate with. Many thanks
Mar 12th, 2023

We recently built our dream home with Fairmont Homes over the last 2.5 years and could not be happier. As expected with anything of this scale it hasn't come without it's challenges but Fairmont were open, honest and respectful towards my wife and I and have actively responded and resolved numerous minor issues so we could call this house a home. Special mentions to Joel, Tom, Gary, Daniela and all the others names I cant remember :) Services: Roof installation, Flooring, Consultation, Interior design, Fan installation, Home building
Feb 16th, 2023

We have built multiple residential properties; second time build with Fairmont Homes with keys recently received. All I will say is , dont do it and shop around! If it wasnt for their excellent floor plans and good inclusions, we wouldnt have gone back for a second time. The original build only 3 years ago with Fairmont Homes was easy in comparison and if we knew that this time around would be so difficult we would have stayed away. Even our other builds with a cheaper builder were more positive and professional than this. Received keys today with our kids now unable to have a shower due to caulking not complete around the whole shower. Butlers pantry also not completed. Beading around floors sticking out from wall, beading nail holes visible when documented that they be painted. House, floors and carpets dirty/paint marks due to so many trades entering between defect period to finish works that should have been completed prior to PCI. Were called for a PCI appointment with 10+ items outstanding (including electrical not installed) and when queried how we are meant to see defects and a completed house with no lights, were told it was normal practice. PCI appointment was also booked for the same time as a client building next door - did they expect us all to wait whilst one supervisor completed two appointments? Have also spoken to these people who received hand over same day and they have built in robes not complete, as well as other items missing. How is this OK Fairmont Homes? We stressed the period between PCI and handover was for us to identify small defects not for Fairmont Homes to undertake significant tasks that we would then need to possibly have rectified again. Very quick and responsive when it comes to their invoicing and final payment, yet have received no communication from supervisor Dave Good throughout the whole build. When tried to contact for the first time around stage of PCI, they simply ignored and still can not reach to date. When it comes to the build several of the contractors have done fantastic work but it seems to be luck of the draw as there isnt consistency across the board with this builder. Have seen social media pages where waterproofing was done to an excellent standard whilst ours only just met the minimal requirements. Fairmont Homes also needs to stop using the excuse of Covid-19 and timber shortages/political affairs as the facade for their slow build times - all other builders in the neighbourhood have completed months ago when we started earlier. If you cannot build in a reasonable timeframe do not take on more builds, or better yet, employ more site supervisors who have time to give a s*^t about the construction stages and who can call up trades in a logical sequence. As customers paying hundreds and thousands of dollars for property, we also have a right to ask questions throughout the build (in fact Fairmont Homes encourage this in all their formal correspondence) however in the few times we did email, responses from our main construction liaison contact were rude and blunt. We now sit here wondering whether Fairmont Homes will actually ever finish our house like they promised and whether the imaginary site supervisor Dave Good will answer our queries to rectify these problems? Service: Home building
Mar 18th, 2023