Mawson Lakes Mazda

Mathew at the service desk is really thoughtful and understanding. He has really made my day. One of my best experiences with Mazda car service.
May 28th, 2023

Visiting my mazda it was great the service was excellent l would recommend anyone to go back the people was very nice l would give 10 out of 10
May 28th, 2023

Informative ,friendly and efficient Looking f I rward to picking up our new car
May 23rd, 2023

Amazing customer service from the minute you hit the carpark. Their attention to detail is the best I have seen. Thankyou all for making customer service a priority. It's very refreshing!
May 17th, 2023

Service booked and loan car provided not a Mazda loan car not much care provided by advisor. Advised the advisor clock has never kept correct time on media unit, and we have had the vehicle checked twice and service techs cant find the problem, adviser changes the time in settings and said they will look at it again. Service complete on return for pick up we discussed the clock again that nobody can find fault with staff seem to think I am making it up by display of body language when I provided photo evidence they did check it again. When the adviser came back to tell me the clock had been fixed which was a service tech error I was advised that a window had been left down in my car and it had been raining most of the day and they needed to keep my car to repair the water damage. provided a loan car with little petrol. Monday came around I called and asked about the water damage and if the window panel where all the electric buttons are for window control etc had been checked - oh that never happens. I had to call the service department 4 times to get a pick time for my car then I received a text message. Your customer service for follow up and care is really poor. Very dissapointed. Won't return to this dealership for service or purchase.
May 28th, 2023