ANZ Branch Castle Plaza

ANZ 4 pm on a Friday Started at 2nd in que 1/2 an hour later still 2nd I will be changing banks you close all the branches remove all the ATMs and don't man those branches left I pity you poor overworked staff Enough is enough
Mar 11th, 2023

How awful is this branch teller workspace. I don't feel comfortable with everyone seeing my transactions, let alone how staff feel about their security. Not coming here anymore!
Feb 2nd, 2023

Shame Im forced to give them a whole star. Service on the phone is nonexistent. Spent well over an hour on hold and never actually spoke to anyone. I went into the branch to be told very nicely that the number I was calling is the only way to sort my problem. So I called them again today to go through the whole range of pushing different numbers to work my way through the list but not only did I not get to speak with anyone but at the end of wasting my time again the recorded message just said sorry we cant help you at this time goodbye. The story goes on but I will leave it here, I would love to be shocked and have someone read this and actually bother to get back to me and fix the issue.
Sep 6th, 2022

Mar 3rd, 2022

Had staff members lie to me about a situation I was involved in
Feb 12th, 2022