OTR Brompton

Went in at 4:09 pm to redeem a deluxe car wash. The guy at the counter, who served me, literally threw the voucher on the desk for me to take. Didn't say hello, didn't say a parting goodbye or anything, no smile, didn't feel like he was enjoying his work. There were no customers in front of me. If you don't like your job, don't do it. The management should address this and counsel the team member on what is good customer service. Very disappointed
Apr 20th, 2023

A smile wouldnt cost you a penny!! Unless this is the face you give to your family
Jan 29th, 2023

Such a rude customer service. Thanks STELIOS for your bad customer service today 22/12/2022 at 16:20. I politely asked about the point but how could you reply your customer like that? I know people could be tired cause busy etc, but if you dont want to serve people nicely, please just go find other job.
Dec 22nd, 2022

Toilets are disgusting. Not even fit for human use. Someone has obviously had loose bowels and left it literally all over the toilet bowl. Reported to staff and was told that they know! No indication that they were going to clean it even. How about an not in use sign then!
Oct 12th, 2022

I just did scan the QR code and and got save 6c per letre after filling 45 ltres. But the payment wasn't made via app because of a technical issue with it. And showed up a barcode to show to the counter and pay. Once I get into the store staff got the code scan and then I tap my card. When I check my receipt I found that they didn't give the discount. They have charged the original price. Then I went back and ask. They told me they cannot do anything because the transaction is made already. The way that staff member talked was very rude. I guess his name is something like Tony who has gray beard and half bold head. This is not just about $2 save. Specifically when I got into the store, he was shouting at a women by using &#-#&#-#& words. That's so disrespectful.
Sep 21st, 2022