Bupa Adelaide CBD

Assisted really well by Swati @bupa rundle mall stores,she cud resolve the diff I was facing during policy payments . Also, Very well explained abt the product to choose.I Wud highly recommend her services at bupa.
Apr 26th, 2023

I was new to Adelaide and went in to resolve some issues with my new cover and the customer service officer (Ashmita) not only resolve those issues at the time but also took the time to explain the app, the plan and its coverage in detail as I was not familiar with those. Fantastic customer service.
Mar 25th, 2023

Prompt and accurate, understandable responses to my questions and immediate service of my claim. The officer was knowledgeable and could explain the reasons for the advice. It was not a sales situation but credible sharing of information upon which I could make a decision. I was treated with friendliness and respect. And i entered the store at 4:40 and had 4 issues addressed before the 5:00 pm closing time. I estimate it saved me at least an hour of internet struggle! So Impressive.
Feb 19th, 2023

I appreciated human face on, Hana, rather than machines talking over the phone.
Oct 30th, 2022

On hold with bupa and about to hang up to go to work. They have sent a letter promising exciting changes to your car insurance policy They have actually doubled the cost per month and increased the excess from $600 to $1000 Not sure who this is exciting for? Will definitely be ringing around and taking my business elsewhere.
Oct 28th, 2022