Sephora @ Rundle Mall

I was attended by a staff member names jenny. She helped me find the perfect contour. Such an amazing staff. She was professional, friendly and made me feel so comfortable.
May 25th, 2023

Every single time I visit I am always disappointed in the customer service. There is nobody there to greet you, nobody comes up to you and ask if you want help. And even if you do ask for help youre rudely ignored. I went in today intending to buy a specific item and when I asked a worker they refused to answer my question and didnt even bother to listen. So I had to repeat it then they told me that they couldnt help me. If you have an appointment why are you walking around the store doing nothing? Why dont you call another worker for me? I was rudely dismissed, so I took myself to Mecca and the HELPFUL staff found a dupe of what I wanted and the service was SPECTACULAR! You lost a customer today Sephora.
May 24th, 2023

Customer service here from all the staff are top notch! Always!! You will get the best service and help you need. They also treat you so well and speak to you very professionally and as if you are chatting with your mates. The most honest advice and feedback too! Super popular cosmetic store in Adelaide that stock is almost always never available when you need something, but great otherwise.
May 23rd, 2023

Good selection of items. However, I went at the wrong time in the afternoon when the store was full of young people just out if school 'testing' everything... I'll call in again earlier in the day!
May 19th, 2023

May 19th, 2023