Oh Kim's Hair Salon

Service: Hairstyling
May 29th, 2023

Great haircut !!! Amazing layers and blow dry!! Really happy with the outcome. Will definitely come back here.
May 25th, 2023

May 9th, 2023

Services: Hairstyling, Perms
May 5th, 2023

I recently visited Oh Kims Hair Salon located at the Grote Street in Adelaide with high hopes of getting a professional hair straightening treatment. Unfortunately, my experience was far from satisfactory, and I feel compelled to share my disappointment with others. First and foremost, the quality of the hair straightening service was abysmal. Instead of the sleek and smooth results I had anticipated, my hair looked frizzy and not straight at all. It was clear that the stylist lacked the necessary skills or attention to detail to properly execute the treatment. As someone who had paid a significant amount of money for this service, I expected much better results. Adding insult to injury, the customer service at the Hair Salon was nothing short of appalling. Throughout my visit, I felt completely ignored and neglected. The staff showed no acknowledgement of my presence and seemed disinterested in addressing my concerns. Moreover, the response from the salon when I expressed my disappointment was extremely poor. I contacted them multiple times to voice my concerns and request a resolution, but they offered no assistance or even a basic apology for the inconvenience caused. It was as if my complaints fell on deaf ears, leaving me feeling unheard and undervalued as a customer. To make matters worse, the salon canceled my appointment not once, but twice, without providing a valid reason or offering an alternative solution. This lack of professionalism and disregard for my time only added to the already frustrating experience. It became abundantly clear that they had little regard for their customers' needs or schedules. Lastly, I cannot overlook the exorbitant prices charged by the salon. Considering the poor quality and subpar customer service, the exorbitant prices seemed unjustifiable and unreasonable. My experience at this salon was nothing short of a disaster. From the poor hair straightening results to the lack of customer service and the unprofessional handling of my complaints, there was not a single aspect that met my expectations. I strongly advise anyone considering this salon to look elsewhere for their haircare needs. Service: Hair straightening
May 16th, 2023