Wynnum Plaza Florist

First time visit, and I was pleasantly surprised with the variety. The level of customer service was impeccable. Thank you very much.
Jan 19th, 2023

Dec 17th, 2022

Absolutely amazing! Service and attention to detail. Needed a Corsage done within the hour.. Highly recommend
Nov 24th, 2022

I purchased a beautiful little gift pack and when we opened it we were very disappointed in the quality. $49 for 3 Lint chocolates, 1 small candle and a little bunch of dried flowers. At the back of pack a rectangle box a false display with tissues paper inside. Very over priced. Very disappointed. What would you use a empty little box for?
Jul 5th, 2022

Insensitive and overpriced. Informed both women working there the flowers were for a friend's funeral that was only a couple of hours away and the grunting and rolling of the eyes was frustrating. Not only that, but when both myself and my mum (whom is deaf might I add) asked them to repeat a couple of questions simply because it was loud, it seemed like it was such a task and they both rudely repeated what they said. I took photos of the flowers and have gone to other florists for a second opinion as I don't believe what we paid for were roses. One claims we didn't receive roses, and instead received Ranunculus. I've been told the roses we paid for were overpriced because they could have been imported (which is why they look nothing like roses), they were bruised, and they were old. I wanted to support a small, local business, but the attitude of the two working here was disgusting and is what has stopped me from ever coming back. Other florists have apologised for the poor professionalism of the duo working at the plaza florist, but that's something other businesses shouldn't need to do on their behalf. Maybe it was a bad day for the pair, but you work in customer service. You need to be a bit more kind and welcoming, regardless of what you're going through. Thank you for the flowers, but I won't be coming back and neither will my friends or family. I know it won't effect your business much, but you need to be aware that being insensitive to your customers doesn't make them feel very good.
Apr 12th, 2022