Active Online

I ordered a product from Active Online. Within half an hour steve contacted me about the product and without needing to spent his time explaining the product to me and even in circumstances where it turned out the product i had ordered initially was not appropriate and therefore needed to be refunded, steve spent time providing advice to me about my home internet situation. i would highly recommend this company.
Feb 26th, 2023

Outstanding service from Active Online! I purchased an intercom system to operate an electric gate opener and was provided with all the help and support needed to get it running. Highly recommended.
Feb 24th, 2023

Purchased 12 LED lights and they arrived next day and packed very well. Highly recommended.
Jan 23rd, 2023

Have purchased products from Steve at Active Online for a number of years always great prices on quality gear and amazing customer service.
Jan 8th, 2023

Amazing!!! I received the alarm by courier the day after I made the order. Spent a bit of time reading the user manual and understanding the system. All good. Bought a new SIM card for the system but couldnt get it into the unit. Rang for help and spoke to Steve straight away. A real person - not a computer. Steve listened to my problem and has undertaken to sort it out. FANTASTIC CUSTOMER SERVICE. Spoke with Steve a couple of times and he contacted the manufacturer about the SIM card not fitting. We made a few more enquires and found that a nano SIM is required not the micro I was trying to use. It all works now and I am still amazed by the fantastic service I received. I still have to install the alarm on the farm so stand-by for a further update
Jan 13th, 2023