Warwick Credit Union Ltd

The infuriating insistence on online access via SMS to a mobile phone of a onetime password is both authoritarian and timewasting. It assumes mobile reception in all areas, it assumes we all carry a mobile phone all the time, and demonstrates a narrow-minded stupidity of superior services of urban origin. I repeatedly have requested exclusion from this unwieldy system, and repeatedly have been assured that has occurred. Once more I find outside the luxury of banker's business hours, I am unable to access my accounts. I will be removing my business to a bank with sensible security and customer-oriented systems such as ATM 24-hour deposits
Dec 25th, 2022

Good
May 3rd, 2022

WOW! Couldn't agree more! We started banking with WCU at least 25 years ago. We also moved across the country (NT) but stayed with WCU. We couldn't recommend the staff highly enough. We've had 4 house loans and 1 car loan. They have been so helpful, friendly, caring and constant. (Hello Marie) We've had personal calls checking to see if - that very morning - we'd been to the USA when our debit card was defrauded. We opened a savings account for our eldest granddaughter when she started at Macca's. If you are a young person starting out; or a disgruntled customer frustrated by the 'big 4' then look no further than the WCU. Rowdy & Lou PS they really are a top shelf staff!!!
Apr 11th, 2019

Very helpful, professional & knowledgeable staff. Absolutely fantastic bank. Very highly recommended.
Feb 6th, 2019

Have banked with them since 2002, including a car loan and mortgage. Have consistently received friendly, caring, professional and secure service, even when we eventually moved to the other side of the country! Cannot fault any aspect of their services and i highly recommend them- would give them 100 stars if I could!
Sep 17th, 2018