Amart Furniture Warana

In store experience ok but now getting bombarded with advertising in my email after the purchase. Very annoying
Apr 7th, 2023

We have been to this particular Amart furniture shop a number of times now and have always received excellent customer service. Anne served us today and offered us some great deals especially in the bed and mattress department.
Mar 13th, 2023

If it's not in stock, don't put in an order for it! It took months to receive 2 queen size sheet sets. When I went in to collect them last Saturday, I got a very poor reception from the sales lady who said "I don't know where they are - they don't tell us". She had me walk to the area where the sheets are kept on the floor and when she couldn't find them, she asked me "do you know if we keep sheets anywhere else?" .... ??? Thank goodness another sales lady went "out the back" and found the sheets I had ordered as I think I would still be without sheets had I left my request with the first sales lady I spoke with. Good customer service doesn't cost anything Amart Warana.
Mar 6th, 2023

Must have been good, I spent $3000. The team worked with me till I was happy with price and products to achieve a mutual outcome. Thanks Anne
Mar 6th, 2023

Bought Dining suite March 21 and a chair broke recently Came with a 5 year G/- so contacted 31/1 to discuss Recd an auto reply email stating up to 72 hours to respond Sent FU email 8/2 after nil response within 192 hours Phoned store 10/2 after nil response to above Lady spoken to said the claim had been denied and an email sent. The claim was further denied after my 8/2 FU and another email sent. I told the lady we had never seen an email and that our junk mail was clear and that we had recd an initial reponse email so someone has our details correct. Still nothing in writing so I have no idea of the reasoning. I am not concerned about the $ anymore but am very concerned about how we have been treated Cannot rec Amart for customer service and or follow up.
Feb 24th, 2023