Professionail
Hours
Chamber Rating
-
amanda
went with my daughter to get a pedicure the young lady I had was rude and kept hurting me...every time I would say ouch she never cared. the seat was left off I said to my daughter I thought this is ment to be relaxing not feel like I was being tortured... the other lady doing my daughters feet looked at me but said nothing there was 3-4 others in the shop that did nothing. I was ready to walk out as this was just cruel...the one doing mine had no care factor at all. then to top it off they didn't even pay attention that we hadn't paid as we were left standing at the counter while they turned off lights and went to close for the day. lucky that I'm an honest person and waited for you rude staff to serve me not because it was worth it. I get that it was half hour before close but if you staff are going to be like that maybe tell people you can't do it... learn customer service I might only be 1 customer and if your care factor is like your services, you won't care but I will never go back the worst place I have ever been to in 13 years. and I think everyone should stay away unless they like being treated poorly...
Mar 4th, 2024 -
Mia Baillie-Angeles
Asked for four nails removed? she did it poorly and purposefully did it to make it painful. I asked for a pedicure, non shellac. she charged me $60 and I only asked for water and my toes done, none of the rest. Its a daylight robbery. Not to mention theyre seriously horrible with customers. Making fun of them & just being super unprofessional. A bit too mean of them especially when their job is to play with feet all day. They really ought to get it sorted.
May 4th, 2023 -
parneet gill
I went there with a friend and this was probably the worst customer service I have ever received. The girls doing my nails did not understand a word of English and could not understand what colour I wanted. The manager was so rude too and kept talking over to the other employees in their own language. Just a terrible experience. Had to fix my nails after spending money at the shop. Would never be going again and do not recommend!!
Apr 24th, 2023 -
Jennifer Moist
Staff where so rude, the lady I had was so rough and when I said ouch they all started laughing and talking in there language. She would pull my hand back and forward like I was an inconvenience to her. I mean if you hate your job that much maybe find a different career. Then to top it off she yells at me like a school kid to go wash my hands!!! Don't recommend this place Service: Manicure
Apr 7th, 2023 -
Shamiran Daham
Went to take of my nails and the lady told me it will cost me$10 then when I pay they charge me $20
Mar 31st, 2023
Contact Info
- 746378467
Questions & Answers
Q What is the phone number for Professionail?
A The phone number for Professionail is: 746378467.
Q Where is Professionail located?
A Professionail is located at Shop 21 Margaret St, Toowoomba City, QLD 4350
Q What is the internet address for Professionail?
A The website (URL) for Professionail is: https://www.professionail.com.au/stores/qld/professionail-toowoomba-grand-central
Q What days are Professionail open?
A Professionail is open:
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Q How is Professionail rated?
A Professionail has a 1.8 Star Rating from 89 reviewers.
Hours
Ratings and Reviews
Professionail
Overall Rating
Overall Rating
( 89 Reviews )amanda on ChamberofCommerce.com
went with my daughter to get a pedicure the young lady I had was rude and kept hurting me...every time I would say ouch she never cared. the seat was left off I said to my daughter I thought this is ment to be relaxing not feel like I was being tortured... the other lady doing my daughters feet looked at me but said nothing there was 3-4 others in the shop that did nothing. I was ready to walk out as this was just cruel...the one doing mine had no care factor at all. then to top it off they didn't even pay attention that we hadn't paid as we were left standing at the counter while they turned off lights and went to close for the day. lucky that I'm an honest person and waited for you rude staff to serve me not because it was worth it. I get that it was half hour before close but if you staff are going to be like that maybe tell people you can't do it... learn customer service I might only be 1 customer and if your care factor is like your services, you won't care but I will never go back the worst place I have ever been to in 13 years. and I think everyone should stay away unless they like being treated poorly...
Mia Baillie-Angeles on Google
Asked for four nails removed? she did it poorly and purposefully did it to make it painful. I asked for a pedicure, non shellac. she charged me $60 and I only asked for water and my toes done, none of the rest. Its a daylight robbery. Not to mention theyre seriously horrible with customers. Making fun of them & just being super unprofessional. A bit too mean of them especially when their job is to play with feet all day. They really ought to get it sorted.
parneet gill on Google
I went there with a friend and this was probably the worst customer service I have ever received. The girls doing my nails did not understand a word of English and could not understand what colour I wanted. The manager was so rude too and kept talking over to the other employees in their own language. Just a terrible experience. Had to fix my nails after spending money at the shop. Would never be going again and do not recommend!!
Jennifer Moist on Google
Staff where so rude, the lady I had was so rough and when I said ouch they all started laughing and talking in there language. She would pull my hand back and forward like I was an inconvenience to her. I mean if you hate your job that much maybe find a different career. Then to top it off she yells at me like a school kid to go wash my hands!!! Don't recommend this place Service: Manicure
Shamiran Daham on Google
Went to take of my nails and the lady told me it will cost me$10 then when I pay they charge me $20
Overall Rating
Overall Rating
( 89 Reviews )Write a Review
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