Tough Floors

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Epoxy floor coating
May 22nd, 2023

Thank you Euan & the team! Paul & Duncan were just lovely & courteous, with their outstanding customer service greatly appreciated. They went above and beyond to provide a perfect finish with no mess - at all!! It looks great!! We were so impressed, we're recommending these chaps to mum & nan!
Mar 16th, 2023

We had Euan from Tough Floors transform our garage from stained bare concrete to a fabulous textured finish back in 2017. Euan was prompt, courteous and very professional. A pleasure to deal with. We could not have been happier. Six year later, the epoxy coating was showing signs of deterioration. It was only a strip that is outside of where the garage door closes, this is apparently due to exposure to the weather. This issue has nothing to do with Tough floors work, but basically a problem with the product. I contacted Euan for help with what could be done. Ever pleasant, Euan dispatched Andre who came and removed the deteriorated strip and applied a new coating to the exposed area. While understandingly, it was not possible to perfectly match our original floor we are very happy with the match and the result. There was no charge for this work and we are very grateful to Euan for looking after us. In short. If you want someone who is professional, accommodating, easy to work with, does a brilliant job, and stands behind his work, you cannot go past Euan and Tough Floors. Highly recommended 10 out of 5 stars! Services: Garage floor epoxy coating, Repair flooring
Mar 27th, 2023

I would say two things...good quality and good customer service. We live at Wellington Point and we sought Tough Floors out to do our job on the basis of recommendations from our Neighbours. They were prompt in quoting, scheduling and competing the job and we were very pleased with the result. The original job was completed in mid 2022 but because our original garage floor was in poor condition there was some cracking which caused some minor defects to appear. This was not because of any fault in the original preparation which was done professionally by Tough Floors. Despite this defect not being their fault Tough Floors approached the after sales service with professionalism and they came out promptly to undertake the repair without charge. Service: Garage floor epoxy coating
Feb 27th, 2023

I recently engaged with the team from Tough Floors to complete repairs on a previous job I had completed for a client. Their response and help in the matter was both professional and helpful whilst also understanding of a difficult situation. The team completed the job in a timely matter and to an excellent standard, assisting with colour selection along the way. The whole process was very straight forward and has seen a satisfied client with a fabulous looking garage floor after a problem arising from the slab initially left them with a damaged finish.This job ended up being a complete redo and as someone who has worked in the industry, I was very impressed with the whole process and final product. The teams knowledge and expertise around the epoxy floor system is second to none and I would have no hesitation in recommending Tough Floors for any flooring needs to friends and family. Aaron Longhurst Services: Epoxy floor coating, Garage floor epoxy coating, Flooring repair
Feb 25th, 2023