Miele Experience Centre Southport

Recently visited the showroom with the purpose of replacing our old Miele dishwasher. We received a friendly greeting from Lis-Anna who showed us the range available. She explained the features of each model and answered all our questions making the process of choosing a lot easier. We were offered coffee, tea, water while we were looking and did not feel pressured or rushed into making a decision. The whole experience was a positive one and our dishwasher was delivered and installed yesterday. The delivery team were punctual, professional and polite and I'm very happy with the new dishwasher.
Feb 18th, 2023

I went into the Miele showroom on Saturday. I was tentative because of the reviews that some had left on Google. This fear was misplaced. Jill was fantastic. Helpful, respectful and very knowledgeable. She even suggested we come into the cooking demonstration and offered the booking URL to assist in this process. Jill also followed with a quotation and availability of the equipment we wanted. Bravo Miele!
Aug 4th, 2022

Disappointed with my recent experience visiting this shop. Initially I met with Alex, who gave the impression that he was bored and disinterested in assisting me. He passed me onto Andreina suggesting she was an expert. Her greeting was unfriendly. Neither were able to assisting me with what I felt were basic appliance questions. I left and returned to my car to find Alex standing beside it smoking. It seems his smoking habit took priority over service. I wont be back.
Jul 26th, 2022

Beware buying from here, as there is minimal after sales support. They dont respond to emails despite saying If further assistance is required please respond to this email. We have to wait over a month for a service call to review a faulty appliance despite notifying them of this on the day it was installed. Our experience has been consistent with other negative reviews here.
Jun 9th, 2022

May 18th, 2022