Doctors on Demand Australia

My husband used Doctors on Demand due to a last minute toothache that occurred before our international flight. Matthew Farag was prompt,understood the situation and provided the necessary script. First doctor thats ever been early for an appointment. And on a Sunday!
May 26th, 2023

Wish had read reviews first!! Same as many others. Booked and paid $60 for appointment. Used service as have hurt back and can't go to Doctor as have covid. Waited over 15mins as Dr was apparantly running late. Then said appointment lapsed and that was it! Contacted someone via live chat who said Dr will call me from a private number. Still waiting! If rebook have to pay another $60. Appears extremely unprofessional to me!!!
May 11th, 2023

DO NOT USE THIS SERVICE ITS A SCAM - If i could give less than 1 star I would! I had an appointment for 9:15, the Doctor never showed up, there is no link to reschedule - just to pay for another appointment! As far as i can tell ive lost $60 !
May 8th, 2023

Shocking. Have used service previously, but after today's stuff around not again. Couldn't join wait room for my appt as it constantly said appointment not scheduled. Live chat assured doctor will contact via phone call. So I continued to wait only to then receive an email saying my appt was cancelled as the dr waited 15mins for me to join, and called me but had no response. Phone was by my side and only rang once from an unknown number (prior to me contacting live chat, even though they said it would be a private number) however when answered there was no one on the other line. Awaiting refund which could take several business days to clear, in the mean time we will seek medical assistance else where.
May 2nd, 2023

Booked and paid for an out of hours appointment, online before and during appointment time with message saying doctor is running late were sorry for any inconvenience. Then popped up appointment expired with no contact from doctor. Fraudulent at best.
Apr 24th, 2023