Swann Insurance PTY Ltd.

The policies are absolute rubbish and they scam you for everything you have. I'm having to pay 2000 extra for the rest of my premium for the year (only had it insured for 3 months but I still have to pay for a full year) when I was not told this nor ever heard of it when I just have had 2 months off of work due to a crash (meaning no income). They are trying to take everything I have and more. Not happy. They also are taking their sweet time to come pick up the written off bike meaning there is a delay on finalizing the claim. Service is horrible and I would recommend going anywhere else than here.
Mar 6th, 2022

Smooth and easy transaction when my bike was stolen. Fast response and super lovely
Feb 7th, 2022

Customer service was quite good over the phone, they delivered when I wrote off my bike. They were up front about the time it might take to get seen to so even though email response wasn't the best, over the phone they are quite gokd
Aug 9th, 2021

Critical: Value
Oct 12th, 2020

"Forgot" my details last year, doubled the amount due this year. Absolute rubbish customer service. Get your act together. I'm rating 1 and have been with them 6 years. Absolute Bull!
Oct 31st, 2017