Genelite

Ricky and the guys are always a great help, prompt, competitive, reliable, and have good communication. We have been buying Kubota generators for a few years, and any problems we have had have always been dealt with professionally and within a good time frame.
Apr 2nd, 2023

Michael was extremely helpful and helped me better understand how my generator works. 10/10 service!
Apr 1st, 2023

From purchase through to pu and technical support (Michael Whittaker) has been Great
Apr 1st, 2023

Excellent after sales service.
Mar 25th, 2023

In my 30 years of operating in the Electrical Industry this has to be one of the worst organizations I have ever dealt with. This organization was contracted for the supply and delivery of an enclosed 250kVA diesel generator in 2022 in Brisbane. Too many issues to list here however most importantly the supply of the generator was continually delayed for months, I had to follow up constantly to receive updates and the generator was not supplied in accordance with the RFT provided to Genelite. The tender provided from Genelite did NOT exclude the items detailed within the RFT therefore in commercial terms they are generally deemed to be included within the tender proposal, well not according to Genelite!! The enclosed canopy is NOT weatherproof, please do assume this, they are not suitable to installation outside unless under a structure or awning is installed over the generator canopy as there is always evidence of excessive amounts of water within the canopy after rain. The one star is for Erica as she was extremely polite and sympathetic to the continual supply delays.
Mar 20th, 2023