SILVERSHOP

Beautiful looking jewelry. Breaks easily though. They are nice until you buy the goods. If you come back after it falls apart they tell you to go elsewhere to have it fixed. Manager very rude. Girls who work there are nice though.
Apr 21st, 2023

I had the unfortunate event of witnessing a horrible customer abuse staff early Boxing Day morning over something that was far beyond the control of the staff. The staff treated her with the upmost respect and could not have been more accommodating whilst assisting to her idiotic request. I then went on to have possibly the best jewellery purchase experience I have ever had. Marcella was absolutely amazing, she knew the product and its history, she listened to my requests and I couldnt be happier! So incredibly impressed
Dec 27th, 2022

I have never written a review for anything but had to after my encounter today. Went to return my gold earrings for silver and the elderly lady who served me the day prior was there today again. As soon as i entered the shop, she scoffed and whispered to the other lady (clearly not very quietly) "this is the one who kept changing her mind yesterday". She did not have a very friendly demeanour and was being condescending for me wanting to exchange something. As a customer who is spending close to $90 at your shop, I have every right to change my mind and exchange any item I like. Some people just do not have a knack for customer service, i guess. However, the other workers were quite nice and professional. Overall, I have to say I am quite disappointed and will not be returning to this store any time soon.
Jan 25th, 2023

Fabulous range, great helpful staff, cannot fault. I go to this store at Robina as i will find something for the hardest of friends and family to buy for. inspiration as well as warranty / exchages.
Dec 22nd, 2022

I have shopped a few times at the Silvershop in Robina for gifts for my partner. The staff are always friendly and helpful.
Dec 18th, 2022