JAK Outdoor Power Equipment

Couldn't be happier. Had a bent deck and a few other bits that needed fixing and its come back like new. Mows great again with everything level and all fixed at a good price.
May 22nd, 2023

Great team
May 2nd, 2023

Beware. My mower has been in about 5 weeks now. I called 3 times trying to find out what was happening. No one called me back then went into shop to find out and got info. Then I was called by some Jim guy who was an arrogant piece of work and I ended by hanging up. Seriously company is something else. Never again. I expect that he will come back to review this message with another excuse.
Apr 27th, 2023

Mar 15th, 2023

I don't like to review so harshly but what I experienced this afternoon was unreasonable and unfair. early Feb I booked my 56" zero turn mower in for a full services and asked if it would be ok to use the trailer as I live further out of town and to take it home to bring back the next day. As I work a Mon- Frid job. I was advised if I "pick up close to 5pm that will be fine not an issue" I arrived at the front of the store at 4:50pm and doors where shut/locked I tried calling as I saw staff inside. I thought it's only a trailer so I might pop around the service side and just ask. The manager Jim bluntly had a go at me "how dare you do you know what time it is" I said "I had booked it with them for this reason and have been out the front prior to closing." he spat and walked off. That kind of behaviour is poor and not acceptable. If a team is lead by such a poor manager/owner why go there. I walked off rather than face any more ridicule from this Person. Plenty of other service centers offering customer services. I suspect Jim will say I am a keyboard warrior but I am not I chose not to be spat at by any service provider.
Mar 10th, 2023