North Lakes Hotel

Nice place but food in the restaurant is way to high price, we paid 40dollars for a steak that was rubbery and veg was like mess hall, so that was disappointing, but lots of restaurants around town where food is AMAZING, rooms nice, although we stayed 2 nights with no cleaning services, that was odd. Rooms : 5/3 | Service : 5/4 | Location : 5/5 Hotel highlights Quiet More
May 11th, 2023

Accommodation was fine - spacious rooms and pleasant surroundings. Reasonably priced wine at outside cafe overlooking Lake Eden. Unfortunately badly let down by the restaurant. We recommend you do not eat there - there are serious problems in the kitchen. Wait staff blamed poor communication between the chefs, but if there were more than one chef, both or all should be ashamed. The most popular dish (pepperoni pizza) was not available because there was no pepperoni. Someone could have grabbed some petty cash and driven to Woolworths and that would have been resolved (there were less than 6 tables occupied - hardly flat out). I ordered lasagne instead, but it did not arrive with my wife's crumbed chicken with mashed potato. The chicken was passable, but it was not on mash as she specifically wanted (and was the only option on the menu). The bed turned out instead to be cold couscous. When she complained, she was told that it would take 20 minutes to cook another dish. My lasagne had still not arrived. When we asked, we were told it was being heated and would be out in minutes. When it finally arrived, no warmth could be detected from the plate and the dish looked awful. We rejected it and the staff did not argue when we said we would not pay - but trying to arrange a refund turned into another saga. Eventually we were given cash and repaired to our room to munch on a packet of biscuits. YOU HAVE BEEN WARNED - DO NOT EAT THERE!
May 11th, 2023

A lovely place overlooking the lake. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Great view More
May 11th, 2023

May 10th, 2023

Perfect
May 5th, 2023