Computer Alliance

I wish I could give this place 0 stars.. They refuse to honor warranties, gave up on my issue after they accused me of breaking my item when I assembled it. Glad they showed this behavior before I purchased a new computer from them so I didnt give them any further business.
May 24th, 2023

Meekah was v fun to engage w. My friend and I had lots of laughs w him while he helped us build a PC (we knew nothing). His supervisor was also v knowledgeable. They're genuine gamers; they don't make u feel as tho you're a sale. I highly recommend their services. ^_^
May 22nd, 2023

Extremely Poor Customer Service and Quality Control I recently purchased a custom workstation build from Computer Alliance for a significant amount, approximately $16,000. However, my experience with this company has been nothing short of a nightmare. Within the first week of using the computer, I encountered several issues that required me to bring it back to the shop. Little did I know that this was just the beginning of an ongoing cycle of problems. It has now been five months, and I've lost count of the number of times I've had to return the computer due to persistent issues. One of the managers at Computer Alliance had initially promised me a refund if I were to encounter any further problems. Unfortunately, when faced with another major issue, that promise suddenly evaporated into thin air. This lack of commitment and accountability is truly disheartening. During my last visit to the shop, the computer wouldn't even start. It was returned to me after an extended period, only to discover that a wire was connected to the motherboard in the wrong slot and upside down, resulting in the positive and negative points being incorrectly linked. This level of incompetence is simply unacceptable. What disappoints me the most is the utter lack of respect and responsibility shown by Computer Alliance once a purchase has been made. They refuse to take ownership of the problems they have created, instead shifting the blame onto the customer. It is evident that they have no regard for the Australian Consumer Law, as they believe themselves to be above it. In conclusion, I strongly advise against doing business with Computer Alliance. Their customer service is abysmal, their quality control is non-existent, and they exhibit a complete disregard for their customers' rights and satisfaction. This company is nothing short of a criminal organization, and I would caution anyone considering a purchase from them to look elsewhere for a reputable and reliable option.
May 22nd, 2023

Reliable service. Good advice
May 21st, 2023

The best service I have had, period. Brad. W blew me away on the phone, so much so that I drove an extra half hour on top of my trip home the very next day to go through laptops with him. Friendly, knowledgeable, concise, straight to the point and not pushy. This is not my first purchase with Computer Alliance. They have a great range and pricing is always competitive if not the best.
May 21st, 2023