Moving Again

Its a SCAM - Booked a move and needed to cancel, wrote an email to cancel, no reply. I rang the office and cancelled requesting my deposit to be refunded and advised this will be done asap. One day out from original booking and removalist rings to confirm move time, advised I had cancelled the move over a week earlier. still no refund of deposit and poor contracted now out of money as head office didnt pass on the message. Definitely dont recommend.
Jan 6th, 2023

This company is a scam. The removalists we booked through them is dodgy as it comes. Was 3hrs late to pick up my things in Nth QLD, said he would arrive in Brisbane before 9am the next day, then it was 6:30pm and then 9:30pm, I told him I couldnt meet him at 9:30 as it would be way too late with my baby and he threatened if Im not there or if I dont leave my key then hell dump my things in the driveway. Do not book through this company!! Their guys are rude and unprofessional.
Dec 7th, 2022

Never under any circumstances use this company. They are only middle men. Could not agree to a suitable time with the removalist so job was cancelled. Refund still after months, many phone calls and emails has not been returned. No choice now but to report. They will not answer the phone unless I have it on a private number because they do not want to give me my money back despite no terms and conditions being breached. Absolutely terrible customer service, I'd rather use a pack mule to move than have these people involved with my furniture.
Sep 25th, 2022

I would not recommend using this company. They told me they could move my belongings interstate on a specific date, took a $350 deposit and then the driver called immediately to tell me there was no way he could take the job anywhere near the date I needed to have it collected. I emailed to ask for a refund, and they kept offering me alternate dates weeks away from when I need to move. Cant get through on the phone whenever I call anymore, but if I hide my caller ID I get straight through. Theyve stopped replying to my emails and have not processed the refund. Dodgy.
Jul 29th, 2022

May 8th, 2022