AUSMAR Head Office & Atelier Studio

We have worked for Ausmar as a subcontractor for 4+ years on various projects. No other builder, in our 30 years of subcontracting, has treated us nearly as well as Ausmar such as prompt payment of our invoices, treating us with fairness & respect. We highly recommend Ausmar as a builder to both fellow subcontractors and anyone looking for a honest, ethical & professional builder who treats their subcontractors with respect.
May 23rd, 2023

Before we went to contract with Ausmar, we were told that should anything happen, we would only lose money that Ausmar spent. Therefore we went to contract and also paid for a 12 month price hold. Unfortunately for us, after 12 months, the land we had signed up to buy was still not developed and registered yet and was delayed for another year. Ausmar came back to us with an increased contract price so we decided to cancel our purchase altogether. Instead of only taking the money that Ausmar had spent as we were told, they also took an addititional $3,000 saying that the deposits we paid when signing the Provisional Sales Estimate(PSE) and New Home Proposal (NHP) which were $1,500 each, were non refundable. In the end we were only refunded about 54% of the deposit that we paid and Ausmar claimed the other 46%. My advice is that if your land has a future registration date, I would not recommend going to contract with Ausmar Homes and never trust what the salesman tells you unless it's in a signed document.
Apr 7th, 2023

They are an extremely unprofessional company, they don't trust their employees even if they send an email assuring anything, as the company will not respect any agreements. Sellers just want to sell, and they promise a lot of things, which are not true. So more context here - We bought a terrace in the middle of the year and asked them to add the financial condition so we could cancel and get a full refund, I've asked this question over 100 times to the seller who promises a full refund so, as soon as we got the contract it said I would lose AUD 1500 if I canceled, which I didn't agree with and questioned the seller on the spot, who promised over the phone and EMAIL that this information was not correct assured that I was going to get a full refund. So we continued with the contract but unfortunately, we couldn't go further, well they deducted an amount from our deposit and said their employee made a mistake and gave me the wrong information, however, they need to deduct the amount from my deposit. As I mentioned to them, I understand there is a contract however their employee gave me instructions and emailed me the details so why do I need to pay for their mistakes? Again! If you can, avoid them!
Jan 17th, 2023

Dec 6th, 2022

Nov 11th, 2022