1300smiles - Mackay

Friendly staff. On time appointment. Very good dentists. Practically painless. Very thorough. Explain procedures. Booking reminders. Easy claiming back from private healthcare at clinic.
Jan 9th, 2023

My Partner went in to get a clean and inspection for some quotes to repair his teeth. Walked in with enough money for the initial appointment. He never got his teeth cleaned as the dentist decided to go ahead and repaired his tooth without his consent or agreement and charged him an additional $485 that he didnt have. Would not go here as they have left a family short of money a week before Christmas.
Dec 7th, 2022

Absolutely awesome, the dentist explained what he was doing, All staff are very friendly and helpful. I would recommend
Jun 3rd, 2022

May 27th, 2022

After arriving in January 2021 in Mackay I was looking for 'good' dentist. In March 2021 I was given 1300SMILES - Mackay as a recommendation by a work colleague of my wife. I have always found going to a dentist challenging and I was with my last dentist for over 25 years. Therefore it took me nearly another 9 months before I decided to go to 1300SMILES - Mackay. I wanted a scale & clean and a filling needed to be replaced that I had lost in March 2021.I rang them on 16 December 2021 and secured an appointment for the next day - a Friday. I opted to have my filling replaced and had to come back the next day on a Saturday morning for a general check-up and clean & scale. On both occasions dentist and reception exceeded my expectations - they were not only friendly and professional but also very empathetic to my needs. I felt immediately very comfortable with the dentist - Dr Katrina - who was very competent and had excellent interactive skills. After these 2 appointments I not found my new and trusted dentist but the other members of our family decided to make an appointment in the new year for a general check-up. A very pleasant experience with affordable prices. If you are in need of a dentist, 1300SMILES - Mackay is the one to go to. 23 May 2022 Further update: After being told over 3 weeks ago that I needed root canal therapy I was not only anxious but also ridden by fears and I had to convince myself to come back and continue the treatment. And then Dr Sandliye came into play. She allayed my fears by being both empathetic and very gentle while at the same time showing a high degree of expertise. If anyone needs any major dental procedure ask for Dr Sandliye at 1300SMILES-Mackay - and yes, 'she is the best'!
May 26th, 2022