Kelvin grove Tyres and mechanical

Awesome service and incredibly low prices. Must recommended.
May 27th, 2023

Originally went here as it was the closest mechanic but kept coming back after moving to another suburb for the good value service. The team here are always helpful and friendly, I really appreciate being given upfront pricing options before collecting the car. Very helpful, prompt and transparent, would definitely recommend as a reliable mechanic. Services: General repairs & maintenance, Oil change, Brakes, Vehicle safety inspection
May 24th, 2023

Apr 22nd, 2023

Services: General repairs & maintenance, Oil change, Tire rotations, Brakes, Auto maintenance, Vehicle Inspection, Air conditioning, Tires
Apr 7th, 2023

I dont like leaving a bad review, especially for a small business. However I have considered the merit of this, and after contact with the owner, I feel this is fair. Long and short of it is this: the bumper of my vehicle was scratched during a safety inspection. I gave this business the opportunity to respond favourably prior to writing this review in addition to nearly four weeks after my initial and then subsequent final emails (its important to maintain written records so I was a little concerned when one of their emails asked me to call and talk to them if I had any further concerns). It took them two emails from me for them to initially respond. I advised them that my vehicle they inspected on a Wednesday had been driven directly home and not used until the Saturday at which point, when I went to clean it, I noticed the mark/scratch youll see in the pictures. Their driveway and entrance to premises is steep, so I can understand something happening when they moved my car. They assert a scratch like in my pictures couldnt have possibly happened at their premises. I am sure any damage wouldnt not have been intentional, still the damage has occurred. Never the less it is a case of my word against theirs, a fact of which Im painfully aware. (For context I was engaged in a job that utilised an alternate vehicle so mine had not been used after that inspection - it had also been recently considered for trade in on another purchase and as such had been inspected for valuations and no scratches except for marks on the two left hand side rims noted) Having no further recourse available to me I encourage you, if you do take your car here for whatever reason, take photos of it before leaving it with them. Its sad that we almost need to walk around with a GoPro recording everything for situations like this.
May 23rd, 2023