Zambrero Kelvin Grove

Very bad customer service! I ordered a burrito and they had finished with lettuce and they didnt bother to provide enough lettuce also issue with hygiene I wont go there anymore
Jan 31st, 2023

Recommended dishes Burrito More
Jan 5th, 2023

I came here Monday at about 3:45pm and was served by a quite tall lady wearing piggy tails. I have never felt more uncomfortable with someone serving me at a restaurant ever. I got a beef burrito and she was scooping every single bit out of the bottom giving me all the slop and juice (I didnt care to say anything) but to top it off when I paid she rolled her eyes and walked straight out of sight to any customer and just went on her phone. This girl should not be in customer service especially hospitality.
Oct 24th, 2022

Just had a GOATED burrito, the girl with the American/Canadian accent made it. Customer service was great too!
Sep 3rd, 2022

I have always just defaulted to Domino's because it's cheap to feed the family but recently they've increased prices and reduced the size KGUV. I love Southern Soul and the kebab shop but on discovering Zambrero and their deals, plus getting some great guys and food I had been favouring this store for our weekly takeout night and quick lunch grabbing 2 for $22. Yesterday 21st March, I went to grab lunch for my brother and I, first I was told the deal had gone up by $1 which is fair enough, we all know things are increasing in price, then I was told they were out of beans (not the day to increase prices when you're also giving customer less!), and the girl (shot, slightly overweight with long dark hair) was just so disinterested. I was actually not feeling great so had very little patience for being asked if I wanted something to answer and then have her ask again because she was too busy gazing around to have heard! By the time I got to the register I was almost ready to walk out and leave the food behind! I have my brother his burrito without telling him anything just in case it was me being cranky unnecessarily. When he finished he came in asking how mine was as good was not good, less filling and it just felt like the person making it hadn't put in any care (we've probably had burritos from here 4 times in the last week because I've been unwell and not wanting to cook). I've given 2 starts because I've had some amazing service and food from the boys working there but if you see the short girl with long black hair don't let her ruin your lunch!
Mar 13th, 2023